Shipping policy

Shipping Policy

 Bright Books Store is committed to providing prompt and reliable delivery for all your book orders. Please review our shipping policy below:

  1. Shipping Areas:

    • We offer delivery across all of Nepal.

  2. Processing Time:

    • Orders are processed within 1 business days. You will receive an email confirmation with tracking information once your order has shipped.

  3. Delivery Time:

    • Estimated delivery times are as follows:
      • Kathmandu Valley: 1-2 business days
      • Outside Kathmandu Valley: 2-3 business days
    • Delivery times are estimates and may vary based on location and external factors.

  4. Shipping Costs:

    • Standard shipping is free for orders over NPR 2500. For orders below this amount, a shipping fee of NPR 100 to 220 will apply.
    • Expedited shipping options may be available at additional costs.

  5. Order Tracking:

    • Once your order has shipped, you will receive a tracking number via email to monitor your shipment’s progress.

  6. Delivery Issues:

    • If your order does not arrive within the estimated delivery time or if there are any issues, please contact us at [email address] or [phone number] for assistance.

  7. Incorrect Address:

    • Ensure your shipping address is accurate. We are not responsible for delays or non-delivery due to incorrect addresses provided by the customer.

  8. Returns and Exchanges:

    • For information on returns and exchanges, please refer to our Return and Refund Policy.

For any questions or concerns about shipping, please reach out to us at [email address] or [phone number]. Thank you for shopping with  Bright Books Store.